Servicing the Customer

SERVICING THE CUSTOMER

Our success not only comes from producing #1 Quality tools, but also from our unparalleled service. From our Customer Service Representatives to our extensive Sales Team and Product Specialists, Makita is dedicated to delivering complete customer satisfaction.

Contact us for appointment to drop by. Walk-in customers will require longer waiting time depending on availability.

For power tools that need to be serviced or repaired, it is reassuring to know that Makita is there with a comprehensive service.

Makita Singapore Repair Center Advantages:

Qualified, trained technicians

Free estimates and quotation for repair

Most tools repaired in 48 hours or less

Free technical support center

Genuine quality Makita replacement parts

Free pick-up/ delivery to and from Makita Singapore dealers

Warranty

Please present your original receipt to our service center as the proof of purchase from our authorised dealer .

Every MAKITA tool is thoroughly inspected and tested before leaving the factory. Subject to the following Terms and Conditions from the date of purchase, this tool is warranty against defective materials and manufacturing defects for a period of 6 MONTHS for AC and non brushless DC tools. As for brushless DC tools it will be a period of 12 MONTHS. Same goes to Makita charger warranty, against defective materials and manufacturing defects for a period of 12 MONTHS. As for Makita Light will be a period of 6 MONTHS.

The period and conditions of our warranty as follows:

  1. Sales receipt must be presented when servicing or warranty is required.
  2. Warranty ONLY cover tools distributed by Makita Singapore Pte Ltd. Warranty does not cover tools purchased overseas or distributed by other countries.
  3. This warranty is valid base on the original purchase receipt with “Date of Purchase”, “Model Number” & “Serial Number”.

This warranty will be null & void in any of the following events during the warranty period:

  1. The product unit has undergone repair, attempted repair, dismantle or modifi­cation in any way whatsoever by any other person.
  2. Damage resulting from use of improper accessories, non genuine replacement parts, disassembly, tampering, alternation and repairing in any way that affects the reliability and performance.
  3. Damage resulting from negligence, accident, disaster, improper storage or maintenance, abuse and misuse in evident caused by overloading the tool beyond its capacity.
  4. Abnormal voltage or usage of generator, wrong usage not in accordance with the Operation Manual.
  5. If the Serial Number on the tool, seal on the battery and charger has been defaced or removed.
  6. If any information on the warranty card has been defaced, removed, altered, unreadable or unclear (date of purchase, Serial Number, etc.)

Service Centers

Makita Singapore Pte. Ltd.
7, Changi South Street 3,
Singapore 486348
Phone: +65 6545 4418

Chee Fatt Co Pte Ltd
54 Tanjong Penjuru
Singapore 609035
Phone: +65 6294 2066

STO Service Centre
Haveeree Hingun, Maafannu, Malé 20219,
Republic of Maldives,
Phone: +960 3012495,
Email: service@stomaldives.net

Eng Guan
Unit 9, 10 & 11, Lot 25115, Kg Penykalan,
Gadong BE3719, Brunei Darussalam
Phone: +673 2420 066

Hock Hung Hin
No. 123/124, Bangunan Bersurat, Jalan
BatuBersurat, Gadong, Bandar Seri Begawan
BE3519, Brunei Darussalam
Phone: +673 2453 898

Makita Factory Service Center
No.D-36/2, Lan Thit Road, Insein Tsp, Yangon Myanmar
Phone: +959-7691 15388, +959-7623 26433

Super Swam Company Limited
No.181, 185 Room No.9(A),
Bo Myat Tun Strret, Ward No.(9), Botahtaung Tsp, Yangon, Myanmar
Phone: +959-2622 01744, +959-9740 26481

Toolsact Co., Ltd.
No.28, Sabai Street, Thirimon Plaza, Bayint Naung, Mayangone Township, Yangon, Myanmar.
Phone: +951-681123, +959-2626 36367

Tong Tah Company Limited
No.3, Room 4/5, Botayaung Pagoda Road, Pazundaung Tsp, Yangon, Myanmar.
Phone: +959-392699, +951-8391699

Best  Tools
Welding Machines, Power Tools & Hand Tools Trading
PaPa-21/59+60,
Corner Of YawMinGyi Rd & Padonma St, Bet: 65 & 66 Street, Industrial Zone(1), Mandalay, Myanmar.
Phone: +952-5154202, +959-9643 06222

Watt & Volt House
Dillibazar. P.O. Box. : 2108, Ktm. City. Kathmandu
Phone: +977 1441 1330

Makita Service Center
Shop 105/106, Mezzanine Floor, Ferozepurwala Centre,
Jeswani Street, Serai Road, Karachi

M.A. Chaudhry & Co
48-B, Brandreth Road, Lahore (Province: Punjab)
Phone: +92 (042) 37653245

Nisar Brothers
417-Babu Bazar, Rawalpindi Cantt
Phone: +92 (051) 5566644

Chenab Pak Mill Store
Railway Road, Faisalabad
Phone: +92 (041) 2635201

Makita Sri Lanka
No 223 T. B. Jayah Mawatha, Colombo 01000, Sri Lanka
Phone: +94 77 267 4208

Makita Singapore Pte. Ltd.
7, Changi South Street 3,
Singapore 486348
Phone: +65 6545 4418
Fax: +65 6546 8711

Olympia Machinery Store
175, Nawabpur Road Dhaka-1100
Phone: +880 2955 2804

Olympia Machinery Store
188/A Jubilee Road, Chittagong
Phone: +880 3161 4623
Email: salehaenterprise@gmail.com

Eng Guan
Unit 9, 10 & 11, Lot 25115, Kg Penykalan,
Gadong BE3719, Brunei Darussalam
Phone: +673 2420 066

Hock Hung Hin
No. 123/124, Bangunan Bersurat, Jalan
BatuBersurat, Gadong, Bandar Seri Begawan
BE3519, Brunei Darussalam
Phone: +673 2453 898

Makita Factory Service Center
No.D-36/2, Lan Thit Road, Insein Tsp, Yangon Myanmar
Phone: +959-7691 15388, +959-7623 26433

Super Swam Company Limited
No.181, 185 Room No.9(A),
Bo Myat Tun Strret, Ward No.(9), Botahtaung Tsp, Yangon, Myanmar
Phone: +959-2622 01744, +959-9740 26481

Toolsact Co., Ltd.
No.28, Sabai Street, Thirimon Plaza, Bayint Naung, Mayangone Township, Yangon, Myanmar.
Phone: +951-681123, +959-2626 36367

Tong Tah Company Limited
No.3, Room 4/5, Botayaung Pagoda Road, Pazundaung Tsp, Yangon, Myanmar.
Phone: +959-392699, +951-8391699

Best  Tools
Welding Machines, Power Tools & Hand Tools Trading
PaPa-21/59+60,
Corner Of YawMinGyi Rd & Padonma St, Bet: 65 & 66 Street, Industrial Zone(1), Mandalay, Myanmar.
Phone: +952-5154202, +959-9643 06222

STO Service Centre
Haveeree Hingun, Maafannu, Malé 20219,
Republic of Maldives,
Phone: +960 3012495,
Email: service@stomaldives.net

Watt & Volt House
Dillibazar. P.O. Box. : 2108, Ktm. City. Kathmandu
Phone: +977 1441 1330

Brown and Company PLC – Main service
223, T B Jayah Mawatha, Colombo, 10, Sri Lanka
Phone: +94 (77) 224 0350

Brown and Company PLC- Service
758, Anuradapura Road , Dambulla
Phone: +94 (077) 625 6188

Deshan Enterprises – Authorized Distributor
77B, Colombo Road, Piliyandala
Phone: +94 (0777) 802112

Makita Service Center
Shop 105/106, Mezzanine Floor, Ferozepurwala Centre,
Jeswani Street, Serai Road, Karachi

M.A. Chaudhry & Co
48-B, Brandreth Road, Lahore (Province: Punjab)
Phone: +92 (042) 37653245

Nisar Brothers
417-Babu Bazar, Rawalpindi Cantt
Phone: +92 (051) 5566644

Chenab Pak Mill Store
Railway Road, Faisalabad
Phone: +92 (041) 2635201

Brown and Company PLC – Main service
223, T B Jayah Mawatha, Colombo, 10, Sri Lanka
Phone: +94 (77) 224 0350

Brown and Company PLC- Service
758, Anuradapura Road , Dambulla
Phone: +94 (077) 625 6188

Deshan Enterprises – Authorized Distributor
77B, Colombo Road, Piliyandala
Phone: +94 (0777) 802112