Servicing the Customer

SERVICING THE CUSTOMER

Warranty

Please present your original receipt to our service center as the proof of purchase from our authorised dealer.

Every MAKITA tool is thoroughly inspected and tested before leaving the factory. Subject to the following Terms and Conditions from the date of purchase, this tool is warranty against defective materials and manufacturing defects for a period of 6 MONTHS for AC and non brushless DC tools. As for brushless DC tools it will be a period of 12 MONTHS. Same goes to Makita charger warranty, against defective materials and manufacturing defects for a period of 12 MONTHS. As for Makita Light will be a period of 6 MONTHS. 

The period and conditions of our warranty as follows:

1. Sales receipt must be presented when servicing or warranty is required.
2. Warranty ONLY cover tools distributed by Makita Singapore Pte Ltd. Warranty does not cover tools purchased overseas or distributed by other countries.
3. This warranty is valid base on the original purchase receipt with “Date of Purchase”, “Model Number” & “Serial Number”.

This warranty will be null & void in any of the following events during the warranty period:

1. The product unit has undergone repair, attempted repair, dismantle or modifi­cation in any way whatsoever by any other person.
2. Damage resulting from use of improper accessories, non genuine replacement parts, disassembly, tampering, alternation and repairing in any way that affects the reliability and performance.
3. Damage resulting from negligence, accident, disaster, improper storage or maintenance, abuse and misuse in evident caused by overloading the tool beyond its capacity.
4. Abnormal voltage or usage of generator, wrong usage not in accordance with the Operation Manual.
5. If the Serial Number on the tool, seal on the battery and charger has been defaced or removed.
6. If any information on the warranty card has been defaced, removed, altered, unreadable or unclear (date of purchase, Serial Number, etc.)

Service Centers